Professional Services

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Job Title: Account Manager

Location: South Jersey

Job Type: Full Time

Reports To: Director of Sales/Operations Manager

Job Summary:

We are seeking a capable and driven Account Manager to join our dynamic healthcare staffing start-up in South Jersey. The Account Manager will play a crucial role in building and maintaining strong relationships with clients, understanding their staffing needs, and ensuring exceptional service delivery. The ideal candidate is a proactive, results-oriented individual with excellent communication and negotiation skills, who thrives in a fast-paced start-up environment.

Key Responsibilities:

• Develop and maintain strong relationships with new and existing clients in the healthcare industry.
• Understand clients' staffing needs and provide tailored solutions to meet their requirements.
• Act as the primary point of contact for clients, addressing their inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Collaborate with the recruitment team to match qualified healthcare professionals with client needs.
• Monitor and manage the performance of placed candidates to ensure client satisfaction and address any concerns promptly.
• Conduct regular client meetings and reviews to assess service satisfaction and identify opportunities for improvement.
• Negotiate contracts and terms of service with clients.
• Maintain accurate records of client interactions, agreements, and service delivery metrics.
• Stay informed about industry trends, market conditions, and competitor activities.
• Contribute to the development and implementation of sales strategies and marketing initiatives.
• Participate in networking events and industry conferences to promote the company and expand the client base.

Qualifications:

• Bachelor's degree in business, Healthcare Administration, or a related field preferred but not required.
• Proven experience in account management, sales, or client relations, preferably in the healthcare staffing industry.
• Strong understanding of the      healthcare staffing market and client needs.
• Excellent communication, negotiation, and interpersonal skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Proactive and self-motivated with a strong drive to achieve results.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team in a fast-paced start-up environment.
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Preferred Experience:

• Previous experience in a healthcare staffing or recruitment firm.
• Familiarity with healthcare industry regulations and compliance requirements.

Working Conditions:

• Office environment with potential for remote work as needed.
• May require occasional travel to client sites or industry events.
• Fast-paced start-up environment with evolving responsibilities and opportunities for growth.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Opportunities for professional development and career advancement.
• Retirement plan options

We are an equal opportunity employer and value diversity in our company. All qualified

applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law.